Short answer
A private butler meets you at the arrival hall before immigration with a name sign, guides airport formalities and priority passport control, and escorts you through baggage claim and customs. VIP Arrival adds baggage assistance and a personal porter.
Key service facts
- Service
- International arrival meet-and-assist
- Passenger
- $65 per passenger
- Availability
- Subject to staff, lane and airport operating conditions
- Meeting details
- Sent after availability and payment are confirmed
What Arrival Fast Track includes
- Private butler with name sign at the arrival hall.
- Assistance through airport formalities.
- Priority passport control lane (without 1-2 hours waiting).
- Meeting time follows delays.
- Escort to baggage claim and customs.
- VIP Arrival: baggage claim assistance and personal porter service to your car.
What is not included
- A visa, e-visa, entry permission, customs exemption or a guarantee of admission or boarding.
- Baggage handling, transport, lounge access, airline fees or government charges.
- A fixed processing time or guaranteed open priority lane; airport and government authorities retain operational control.
Arrival Fast Track: booking to completion
Send the correct flight
Provide the operating flight number, landing date, passenger names, ages and contact details.
Receive confirmation
The team checks staff availability and sends payment and booking instructions.
Follow the meeting message
Use the exact confirmed meeting direction rather than an old online photograph.
Move through arrivals
The escort guides the group through eligible priority handling and toward the arrivals exit.
Who benefits most?
Arrival assistance can help families, senior travellers, first-time visitors and groups that want one person guiding the sequence.
Travellers comfortable with the airport and unconcerned by variable queues may prefer the regular route.
Documents remain your responsibility
Keep the passport used for travel, a valid visa or exemption where required and the booking reference available.
Fast Track changes assistance and navigation; it does not replace any border requirement or official decision.
Early, delayed or cancelled flights
The team follows the confirmed flight and normally adjusts to ordinary schedule movement where staffing permits.
Report a changed flight number, rerouting or date through the existing booking contact as soon as possible.
Official passenger resources
Arrival Fast Track questions
Where does the escort meet me?
The exact direction is sent after booking and service availability are confirmed.
Can Fast Track guarantee a fixed immigration time?
No. Lane access, staffing and official checks change, so no fixed number of minutes is promised.
Does the escort handle baggage?
Standard Arrival does not include a porter. VIP Arrival includes baggage claim assistance and a personal porter to your car.
What are the arrival prices?
Arrival Fast Track costs $65 per passenger. VIP Arrival Fast Track costs $80 per passenger.
Does Fast Track include a visa?
No. Visa, e-visa and entry eligibility remain the passenger’s responsibility.
